If you have a question about content published on twiceasniceconsignment.ca, want to report an outdated casino promotion, or need to flag an editorial issue, you can contact us by email.

[email protected]

Questions about our casino guides

Our articles may cover different parts of a no deposit bonus, including free spins, bonus credit, wagering requirements, withdrawal restrictions, eligible games, promotional codes, and validity periods.

If something in one of our guides is unclear, send us the page URL and identify the section you are referring to.

We can explain how the information is presented on twiceasniceconsignment.ca, but we cannot interpret private account decisions made by a casino operator.

Tell us when an offer looks different

Casino promotions can change after an article has been published.

If you notice that an offer now has different terms, let us know. Useful information may include:

  • the casino concerned;
  • the relevant article URL;
  • the condition that appears to have changed;
  • where the information appears on the page.

Changes can involve free-spin quantities, wagering multipliers, withdrawal caps, game restrictions, activation methods, bonus codes, or expiry periods.

We may review the affected content when appropriate.

Report an editorial problem

You can also contact us about issues that are not directly related to a casino promotion.

For example:

  • a broken link;
  • conflicting information;
  • unclear wording;
  • missing context;
  • formatting problems;
  • a section that appears outdated;
  • a technical display issue.

Specific reports are easier to review than general messages, so include as much relevant context as possible.

Questions about no deposit bonus information

A no deposit bonus may be subject to conditions even when no qualifying deposit is required to access the promotion.

If your question concerns how a particular term is explained in our content, you can write to us.

However, we cannot confirm whether an individual player is eligible for a bonus or whether a casino will approve a claim.

Those decisions remain with the operator.

Business enquiries

For affiliate proposals, advertising enquiries, media requests, or other commercial matters, contact:

[email protected]

Please identify the organization involved and provide a brief explanation of the proposal.

Sending a business enquiry does not guarantee publication, link placement, inclusion in a comparison, or acceptance of a partnership.

Casino account problems should go to the operator

twiceasniceconsignment.ca is an independent information website and does not operate the casinos mentioned in its articles.

We cannot:

  • access player accounts;
  • activate bonuses;
  • add free spins;
  • approve withdrawals;
  • modify wagering conditions;
  • check private balances;
  • complete identity verification;
  • change payment information;
  • restore or close casino accounts.

For these matters, contact the casino through its official customer support channels.

Do not send sensitive information

There is no reason to send private financial or account data to twiceasniceconsignment.ca for an editorial enquiry.

Please do not email:

  • casino passwords;
  • complete payment card numbers;
  • online banking credentials;
  • identity documents;
  • verification codes;
  • private account security information.

Sensitive information should only be provided through secure channels to the service responsible for your account.

Responsible gambling concerns

If your concern relates to gambling behaviour rather than our editorial content, consider using the responsible gambling tools available through your casino operator.

These may include deposit limits, session controls, cooling-off periods, temporary account breaks, or self-exclusion.

Support resources are also available throughout Canada for people concerned about their own gambling or the gambling of someone close to them.

Casino promotions should remain part of entertainment and should not be treated as a way to solve financial difficulties.